Frequently Asked Questions

Registering is easy! Simply click on the "Sign Up" button in the top right corner of our homepage and follow the instructions.

You'll need to provide your email address, create a password, and verify your identity.

Our platform follows standard market hours:

• Stock Market: 9:30 AM to 4:00 PM Eastern Time (Monday to Friday)
• Forex Market: 24 hours a day (Sunday 5:00 PM to Friday 5:00 PM Eastern Time)
• Cryptocurrency Market: 24/7

You can deposit funds through several methods: 
• Bank Transfer 
• Credit/Debit Card 
• E-Wallet 
• Cryptocurrency

To make a deposit, go to your account dashboard and click on ‘Deposit Funds’.”

Our fee structure is transparent and competitive:

• Stock trades: $0.01 per share with a minimum of $1.99 per trade
• Options: $0.65 per contract
• Forex: Spreads apply on all accounts. Certain account types also include commissions depending on the account category.
  Additional clarification: 
  • Rookie Account (MT4/MT5): Commission $0.03/Lot (3 USC) 
  • ScalpX Account (MT4/MT5): Commission $3/Lot
• Cryptocurrencies: 1.5% per transaction

If you've forgotten your password, follow these steps:

1. Click on "Login" in the top right corner
2. Click on "Forgot Password" below the login form
3. Enter the email address associated with your account
4. Check your email for a password reset link
5. Click the link and follow the instructions to create a new password